Effective Date: 01-01-2025
This Privacy Policy describes how FOOGI (Foogi Solutions Pvt. Ltd.) (“FOOGI”, “we”, “our”, or “us”) collects, uses, and protects your personal information when you use:
The FOOGI mobile application
Any related services provided by FOOGI (collectively referred to as the “Platform”).
By accessing or using our platform, you agree to the collection and use of information in accordance with this Privacy Policy.
When you use FOOGI services, we may collect the following types of information.
When you create an account, place an order, or contact us, we may collect:
Full name
Phone number
Email address
Billing address
Delivery address
Payment details (credit/debit card or other payment methods)
Order and transaction history
This information helps us process orders, deliver services, and provide customer support.
When you visit our website or use the FOOGI app, we may automatically collect information about your device such as:
IP address
Browser type and version
Device type
Time zone
Pages visited on the platform
Date and time of access
Referring websites or search sources
This information is referred to as “Device Information.”
FOOGI uses cookies and similar technologies to enhance user experience.
Cookies may be used to:
Remember user preferences
Maintain login sessions
Analyze platform traffic
Improve services
You can choose to disable cookies through your browser settings, but some features of the platform may not function properly.
FOOGI uses your information for the following purposes:
To process and manage orders or service bookings
To deliver products or services to your location
To communicate with customers regarding orders
To detect fraud or suspicious activity
To improve the functionality of the website and app
To analyze usage trends and platform performance
To send promotional offers or marketing communications (if permitted)
FOOGI does not sell customer personal information.
However, we may share your information with:
Your order details may be shared with service providers or delivery partners in order to complete the requested service.
Payment information may be processed through secure third-party payment gateways.
We may disclose personal information if required to:
Comply with legal obligations
Respond to court orders or law enforcement requests
Protect the rights and safety of FOOGI or its users
FOOGI may use customer information to provide personalized offers, promotions, and advertisements.
Third-party advertising platforms may include services provided by companies such as:
Meta Platforms
Users may opt out of targeted advertising through the settings provided by these platforms.
FOOGI takes reasonable security measures to protect your information, including:
Secure server infrastructure
Encryption of payment transactions
Access control for sensitive data
However, no method of transmission over the internet is 100% secure, and FOOGI cannot guarantee absolute security.
We retain your personal information only for as long as necessary to:
Fulfill orders and services
Maintain business records
Comply with legal obligations
Customers may request deletion of their data by contacting FOOGI support.
FOOGI services are not intended for individuals under the age of 18.
We do not knowingly collect personal information from minors.
You may request to:
Access your personal data
Update incorrect information
Request deletion of personal data
Opt out of marketing communications
To exercise these rights, please contact us using the details below.
The FOOGI platform may contain links to third-party websites.
FOOGI is not responsible for the privacy practices of external websites, and users are encouraged to review their policies before sharing personal information.
FOOGI may update this Privacy Policy from time to time.
Any changes will be posted on the FOOGI website or mobile application, and the updated date will be indicated at the top of the policy.
Continued use of the platform after changes means you accept the updated policy.
If you have questions or concerns regarding this Privacy Policy, you may contact us at:
FOOGI (Foogi Solutions Pvt. Ltd.)
Email: support@foogy.co.in
Address:
Ground Floor, Floral Deck Plaza
MIDC, Road No. 23
Andheri East, Mumbai – 400093
Maharashtra, India